SBI Adjudged ‘World’s Best Consumer Bank 2025’ by Global Finance Magazine.

Awards

In July 2025, the State Bank of India (SBI) was honored with the prestigious title of ‘World’s Best Consumer Bank 2025’ by Global Finance magazine, recognizing its excellence in consumer banking innovation, digital transformation, and customer-centric service delivery.


      - The award will be formally presented to SBI Chairman Challa Sreenivasulu (CS) Setty on 18th October 2025 during the International Monetary Fund (IMF) and World Bank (WB) Annual Meetings in Washington D.C., United States of America (USA). The decision followed an extensive editorial review supported by insights from analysts and finance experts worldwide.

      - The “World’s Best Consumer Bank” is part of Global Finance magazine’s World’s Best Bank Awards 2025, recognizing top-performing global banks from over 150 countries for their innovations, digital inclusion, and service quality. This is the first time SBI has won this particular title in the global consumer banking category.

      - Other major global winners in 2025 include SociĂ©tĂ© GĂ©nĂ©rale (France) as the World’s Best Bank and World’s Best Frontier Market Bank, BBVA (Spain) as World’s Best Corporate Bank, J.P. Morgan (USA) as World’s Best Emerging Market Bank, and CIBC Mellon (Canada) as the World’s Best Sub-Custodian Bank.

Main Point :-   (i) SBI was recognized for its digital innovation leadership, with Global Finance highlighting SBI’s efforts in building robust mobile banking infrastructure, AI-based hyper-personalization, vernacular UI adoption, omnichannel engagement, and real-time customer support across rural and semi-urban regions.

      (ii) As of March 2025, SBI serves over 52 crore customers, with total deposits worth Rs 53.82 lakh crore. Its Current Account Savings Account (CASA) ratio stood at 39.97%, and the total number of savings accounts surpassed 42.20 crore, underlining its wide financial reach and trust among Indian citizens.

(iii) Founded on 1st July 1955, SBI is headquartered in Mumbai, Maharashtra. Under the leadership of Chairman CS Setty, it continues to expand its global footprint while driving innovation, inclusion, and digital empowerment in India’s banking ecosystem.
About State Bank of India (SBI)

Chairman : Challa Sreenivasulu (CS) Setty
Headquarter : Mumbai
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