Axis Bank Rolls Out 'In-App Mobile OTP' Feature to Strengthen Cybersecurity Measures.

Banking & Finance

In April 2025, Mumbai (Maharashtra)-based Axis Bank Limited launched a new security feature called 'In-App Mobile OTP' on its Open mobile banking platform, aimed at addressing OTP-related frauds such as Subscriber Identity Module (SIM) swap and phishing attacks.


      - This feature replaces traditional SMS-based One-Time Passwords (OTPs) with more secure Time-based One-Time Passwords (TOTP) that are generated directly within the mobile banking app.

     

     

Main Point :-   (i) The primary objective of this innovation is to combat growing cyber threats related to SMS-based OTPs. By generating OTPs on the user’s device, Axis Bank offers a device-bound, time-sensitive solution that enhances protection against cyber fraud.

      (ii) The Mobile OTP feature allows users to log in to internet banking and authenticate transactions securely. It is accessible globally via internet, making it especially useful for seafarers, international travelers, and Non-Resident Indians (NRIs) who face OTP delivery issues while abroad.

(iii) The bank has also introduced instant alerts for login and transaction attempts, giving customers real-time visibility and greater control over their account activities.
About Axis Bank

CEO : Amitabh Chaudhry
Headquarter : Mumbai
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